Privacy Policy

Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Notice (hereinafter: Notice) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: Services).

What data do we collect?

When you use our Services, we may collect the following information relating to you:

Contact information: full name, email address, phone number, address;
Usage information: information about how you use our Services, including time, duration, and manner of use;
Technical information: IP address, browser type, browser version, our cookies used to improve user experience;
Data you enter into the contact web form, including the email address you provide to receive a response;
Other data you voluntarily provide to us;
Delivery information such as delivery address.

Purposes for which we use your data

We use your personal data for the following purposes:

To provide, improve, and personalize our Services;
To communicate with you, including responding to your inquiries;
For marketing purposes, with your prior consent;
To comply with legal obligations;
Specify particular purposes in which the specific website owner uses visitor data.

Who is responsible for processing my data?

The website owner (name, physical address) is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (hereinafter: GDPR).

To whom are my data disclosed?

Your data may be disclosed to our partners and subcontractors as so-called processors in accordance with Article 28 of the GDPR when we engage them to perform certain tasks involving the processing of personal data. For example, we use WIX.com LTD (hereinafter: WIX) as our website service provider. You can find all information about WIX’s data processing in their privacy notice at https://www.wix.com/about/privacy. Please note that in these cases, as the data controller, we remain responsible for your data processing.

Additionally, we may share your data with our partners who independently provide services to you, regardless of your relationship with us. For example, if you order services from our partners through us, or if you consent to sharing your data with partners, or if a partner is involved in processing based on a legal basis.

Finally, we may disclose data to government authorities if required by law.

Are my data subject to automated decision-making?

We do not use your data for processing involving automated decision-making.

How long do we keep your personal data?

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected.
For example, we retain an email address for newsletter delivery only as long as you are subscribed.

Where is my personal data processed?

Your data are primarily processed in the Republic of Croatia and other European Union or European Economic Area (EEA) countries.

Only exceptionally do we transfer your data to so-called third countries, and in such cases, we ensure adequate protection measures, such as using the European Commission’s Standard Contractual Clauses or transferring data to countries recognized by the European Commission as providing an adequate level of data protection.

Your rights regarding your data

In accordance with the GDPR, you have the following rights:

Right of access: you can request information about whether your personal data are processed, categories of personal data, purposes of processing, possible recipients, and storage periods (Article 15 GDPR);
Right to rectification: you can request correction of inaccurate data or completion of incomplete data (Article 16 GDPR);
Right to erasure: you can request deletion of your personal data in accordance with Article 17 GDPR;
Right to restriction of processing: you can request restriction of processing your personal data under Article 18 GDPR;
Right to object: you can object to the processing of your personal data based on legitimate interests concerning specific processing activities (Article 21(1) GDPR);
Right to data portability: you can request that your personal data provided to us be transferred to another service provider in a structured, commonly used, and machine-readable format (Article 20 GDPR);
At any time, you have the right to withdraw your consent where processing is based on consent, and your data will no longer be processed based on that consent.

To exercise your rights, you can contact us at info@techtronics.hr

You also have the right to lodge a complaint with the supervisory authority – the Croatian Personal Data Protection Agency.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your user experience and analyze the use of our Services. You can control cookie usage through your browser settings.
More detailed information about the cookies we use and their purposes can be found on our Cookies Policy page.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

This Privacy Policy may be updated occasionally. You will be notified of any changes via our website.

Contact information

For any questions regarding the collection and processing of your personal data or this Notice, you can contact us at

info@techtronics.hr